Privacy Policy.

Information we collect

When you visit our website, schedule a salon appointment, or contact us, we may receive the following information:

• Contact details: your name, email address, telephone number, and any details you include in a message or inquiry.
• Appointment and salon information: services requested, appointment times, stylist notes, your hair goals and preferences, service history, and information you choose to share about sensitivities or product allergies that may affect your appointment.
• Education and event inquiries: salon or organization name, professional contact details, event information, and any details needed to respond to a potential booking.
• Transaction information: services purchased, amounts paid, and payment status. Payment card details, where collected, are handled by the relevant booking or payment provider rather than displayed on this website.
• Website information: technical information such as browser type, IP address, device information, and website activity that may be collected through hosting, security tools, cookies, or similar technologies.

We receive information directly from you, from your interactions with our website, and from providers used to support bookings, forms, payments, and salon operations.

How we use information

We use personal information for ordinary salon and business purposes, including to:

• Answer questions and respond to contact or education inquiries.
• Book, confirm, reschedule, and manage appointments.
• Provide services suited to your hair, preferences, and any information you voluntarily share for your comfort or safety.
• Process payments and maintain necessary business records.
• Send service-related communications, such as appointment reminders or changes.
• Share salon news or offers when you have agreed to receive marketing communications or when otherwise permitted by law.
• Protect our website, troubleshoot issues, and understand how our pages are used.
• Comply with applicable legal and recordkeeping obligations.

Bookings, forms, and payment services

Our online booking link uses DaySmart. Website contact forms and education inquiry forms use CosmoPro, a service built on the HighLevel platform. Information you enter into these tools may be processed and stored by the providers that power them.

These providers may have their own privacy practices and terms. Please review the information presented when using a booking, form, or payment service, particularly if it takes you to another website.

Email and text communications

If you provide your contact details, we may use them to reply to you or communicate about an appointment, service, or education inquiry. Marketing emails or text messages are sent only when consent is obtained or another lawful basis applies.

You may unsubscribe from marketing emails using the unsubscribe link, where provided. You may reply STOP to opt out of promotional text messages and HELP for assistance where those functions are supported. Opting out of marketing does not necessarily stop communications needed to manage an appointment or respond to your request.

Mobile phone numbers and text-message opt-in consent are not shared with third parties for their own marketing or promotional purposes.

When information is shared

We may provide limited information to providers assisting with appointment scheduling, customer communications, website hosting, form processing, payment processing, security, and other salon operations. We may also disclose information when required by law or to protect the rights and safety of our guests or business.

Appointment records and contact inquiries are not offered as customer lists for sale. Depending on the technologies enabled on the website, certain analytics or advertising-related disclosures may be treated as a sale or sharing under particular privacy laws. Where applicable, required notices and opt-out choices must be provided.

Cookies and website technology

Our website and connected tools may use cookies, local storage, or similar technologies to keep features working, support embedded forms, maintain security, and understand site performance. Some third-party booking or media services may set their own cookies when you interact with them.

You can adjust cookie permissions in your browser. Blocking some technologies may affect the way forms or other site features work. Where applicable law requires additional cookie choices or opt-outs, those choices should be made available through the relevant website settings or by contacting us.

Your privacy choices

You can contact us to request access to personal information we maintain about you, ask us to correct an inaccuracy, or request deletion, subject to applicable laws and business recordkeeping requirements. We may need to confirm your identity before acting on certain requests.

California residents may have additional rights under laws that apply to a particular business or processing activity, including rights to know, correct, or delete personal information and, where applicable, to opt out of a sale or sharing. We will not discriminate against you for exercising a privacy right protected by law.

To make a privacy request, visit tanyalangesalon.com/contact and let us know that your message concerns privacy.

Photographs and salon portfolio content

From time to time, salon photographs or hair results may be featured in a portfolio, on social media, or in other promotional materials. We seek permission before using identifiable guest images for promotional purposes. You can contact us if you have questions about an image featuring you.

How long information is kept

We keep personal information for as long as reasonably needed to manage appointments, provide salon services, respond to requests, maintain business records, and meet legal obligations. Different records may be retained for different periods. When information is no longer needed, we take reasonable steps to delete it or otherwise handle it appropriately.

We use reasonable administrative and technical safeguards, but no online system or method of electronic transmission can be guaranteed to be completely secure.

Children and family appointments

Some salon services may be booked for children by a parent or guardian. This website is not directed toward children under 13, and we do not intentionally invite children under 13 to provide information through website forms. If you believe a child has provided personal information without appropriate permission, please contact us.

Changes to this policy

We may update this Privacy Policy as our salon practices, website tools, or legal requirements change. The date at the top of this page indicates when this policy was last updated. Material changes will be communicated in an appropriate way when required by law.

Contact Tanya Lange Salon

For privacy questions, requests to review or correct your information, or questions about information connected with a salon appointment, please use our dedicated Contact page.

Visit tanyalangesalon.com/contact and include “Privacy Request” in your message so we can direct it appropriately.